• Charging voltage: 24V DC
• Output current: 20 amps
• Input voltage: 115V AC, 60Hz
• Battery type compatibility: Flooded, AGM, gel
• Dimensions: 9.75″ L x 8.25″ W x 5.75″ H
• Weight: Approx. 20 lbs
• Application: Industrial lifts, utility vehicles, and JLG equipment
• Enclosure: Heavy-duty aluminum, water-resistant
• Safety features: Overload, short circuit, and reverse polarity protection
• Manufacturer: Pro Charging Systems (Dual Pro)

Warranty Policy

Solar Guys Pro and Dual Pro are committed to offering quality products backed by comprehensive warranty coverage. The duration and terms of our warranties vary depending on the product line. Please review the warranty timelines, coverage details, and exclusions below.

Warranty Periods by Product

• 1-Year Warranty:
  Applies to Battery Fuel Gauges and Sentinel 10 models.

• 2-Year Warranty:
  Covers RealPro and Battery Optimization System (BOS) models.

• 3-Year Warranty:
  Applies to Professional, Sportsman, and ES800 models.

  • Note: Professional and Sportsman units are eligible for repairs even after the 3-year warranty has expired.

Coverage

This warranty covers manufacturing defects in materials and workmanship under normal use during the warranty period. If a defect arises and a valid claim is received within the applicable warranty period, we will either:

• Repair the product using new or refurbished replacement parts, or
• Replace the product with a new or refurbished product of equal value.

Exclusions and Limitations

This warranty does not apply to the following:

• Issues not related to product quality
• Products purchased from unauthorized resellers
• Claims without valid proof of purchase
• Items that have been refunded
• Products that are outside the warranty period
• Damage or defects caused by misuse, improper installation, unauthorized modification, disassembly, or failure to follow instructions
• Damage from external causes, including but not limited to, excessive heat, water, or physical impact
• Issues caused by using unauthorized third-party components
• Lost or stolen items
• Complimentary or promotional items